Privacy Policy

indie@USM reserves the right to modify or amend this Privacy Policy at any time. You will be notified of any material changes to this Privacy Policy in the case where it becomes less protective to customer information prior to such changes becoming effective. We may notify you of these changes by email reminders or notice on this site or other acceptable means. Such modifications will only apply to information collected on, or after, the date of the modification.

Information below explains how we use the information we collect from you and the procedures that we have in place to safeguard your privacy while you use the website. 

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Depending on how you interact with indie@USM, we may collect personal information from you such as name, email address, billing address, phone number, credit card or bank account information, and other persistent identifiers that can be used to personally identify you. You may, however, visit our site anonymously. 

What do we use your information for?

We use the information collected from you to provide you with superior customer experience and to administer our business. Any of the information we collect from you may be used in one of the following ways:

- To personalise your customer experience;

- To provide customer service;

- To process transactions;

- To administer our programs;

- To protect against deceptive and fraudulent activities;

- To improve our website.

How do we protect your information?

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorised access, use, or disclosure, we cannot fully guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information, we may notify you electronically in writing if permitted to do so by law. 

You will be prompted to create a password when you create an account on our website. Please note that you are responsible for maintaining the confidentiality of your password. You are also responsible for any access to, or use of, your account by someone else that has obtained your password, whether or not such access or use has been authorised by you. You should immediately notify us of any unauthorised use of your password or account.

Do we use cookies?

Yes. We use cookies to recognise you as you use or return to our website. Cookies are small files that a site or its service provider transfers to your computer hard drive through your web browser (with your permission) that enables the sites or service providers to recognise your browser and remember certain information.

We use cookies to personalise and enhance your browsing and shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experience and tools in the future. 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our Privacy Policy. 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 15/5/2021. 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information at indie@usm.my. 

Personal Data Protection Act 2010

In compliance with Personal Data Protection Act 2010, maintaining and securing personal data of our customers is a top priority for us at indie@USM.